Idealist Consulting Announces John Licata as Director of Client Insights and Satisfaction
April 21, 2014—PORTLAND, OR—Idealist Consulting announced that JOHN LICATA has accepted the position of Director of Client Insights and Satisfaction, where he will ensure client satisfaction throughout deployments, providing recommended action plans to improve current process to drive client retention. He works out of our Kansas City satellite office. John has been a part of Idealist Consulting since 2006 as one of our leading CRM Architects, working with our nonprofit clients on database deployments managing configuration, data migration, integration, project management and training.
“John is a friend and a colleague that has been a part of Idealist Consulting since its inception. With over 15 years of engaging clients from large to small I cannot think of a better person to lead our client relations,” said Rob Jordan, CEO and Founder of Idealist Consulting.
About Idealist Consulting:
Founded by a Peace Corps business development volunteer, award-winning Idealist Consulting is dedicated to providing nonprofits, private sector businesses, and government with advanced technical solutions that help them run more effectively. Whether it is Salesforce database development, website integration, or technical training, we make every effort to provide thoughtful, ethical and approachable support. Idealist Consulting is recognized as one of the original Salesforce implementation partners and has been the top-ranked consulting firm on the AppExchange for five years running. A certified B Corporation, Idealist Consulting has implemented over 700 projects and is endorsed by Gartner for high-speed, low-risk Salesforce deployments. For more information, visit www.idealistconsulting.com.
Media Contact:
Kirsten Merrell Kippen
Marketing Manager
800-889-8675x250
kirsten.kippen@idealistconsulting.com
